“China Eastern's experience with IGAT is very positive and in fact, we find the company to be particularly proactive and professional in the corporate segment. In fact, it could be said that IGAT is ahead of the carrier itself in terms of its focus on corporate sales.”
Passenger Sales
and Services
InterGlobe Air Transport Limited (IGAT) is a professionally managed GSA in the Indian aviation sphere with 11 global passenger airlines. Our expert services and value-driven sales model have ensured that we are able to increase the airline’s profitability and ensure smooth operations for our partners. IGAT features a broad portfolio of end-to-end services that help our airline partners, from research and strategy to execution and operations.
17+
offices across the globe
200+
highly-motivated and trained manpower
Global clientele of international airlines
covering all continents
2500+
travel agents & tour operators
2500+
Travel agents / tour operators
300+
corporate clients
500+
flights of partner airlines every month
Services
Market feasibility study
We offer detailed market potential assessment and report with insights on key airline parameters like traffic, seasonality, yields and market dynamics, arrival departure timings from/to a gateway in India and sustainability on planned routes.
Sales and marketing strategy
Our sales and marketing strategy covers everything our partners need to effectively reach their consumer base, from competitor analysis to various marketing initiatives and incentive schemes.
Setting up of sales teams
We build, scale and manage an efficient and industry-focused sales team that helps accelerate the profits of our partners. Through continuous L&D, we ensure operations at peak efficiency.
Infrastructure set-up and maintenance
We provide the top-notch infrastructure that is best suited to our clients’ needs. We also take the responsibility of maintaining these facilities to the highest standards.
Legal and HR support
Our in-house legal team ensures that our clients need not worry about the bottlenecks. Our HR support is here to make sure that the best HR practices are implemented, and the right talent is hired for the job.
Liaising with Government and Airport authorities
We know India and its aviation industry better than any other GSA. We use our knowledge and expertise to benefit our partners by liaising on their behalf with government and civil aviation authorities.
Contact centre, reservation, and ticketing support
We provide our partners with a reliable support system in the form of call centres and ticketing support. We constantly monitor and train the staff to increase the airlines’ profitability through ancillary sales and upselling.
Assistance with taxation formalities in India
Taxation laws in a developing economy like India can often be complex and confusing for international clients. We demystify the process and help our partners manage the tax requirements in India with ease and assured confidentiality.
Reconciliation of BSP statements, refund audit and GST compliance
At IGAT, we have a team to look into the reconciliation of BSP statements and refunds. We ensure the airline is tax-compliant by sharing changes in Indian tax laws such as GST rates and implications on ticket prices
Our Clients
Testimonials
Testimonials
Zhao Zengrong
General Manager - India
Jason Philip
Commercial Manager, Indian Subcontinent
“We find them extremely professional in their conduct, and they have the highest level of integrity in their dealings.”