"Delta Air Lines’ relationship with InterGlobe Air Transport goes back over 13 years during which we have had a very positive and successful relationship with them. They have been entirely professional in their approach, responsive to our needs, and always lookout for the best interests of our Company, resulting in this very successful partnership and showing very positive results."
Passenger Services
InterGlobe Air Transport Limited (IGAT) features a broad portfolio of end to end services that help our airline partners, from research and strategy to execution and operations. IGAT is the preferred GSA in the Indian aviation sphere with 9 global passenger airlines on our partners list. Our expert services and value driven sales model has ensured that we are able to increase the airline’s profitability and ensure smooth functioning for our partner.
12+
offices across the globe.
200+
highly-motivated and trained manpower.
Global Clientele of Airlines
covering all continents.
3000+
travel agents & tour operators.
300+
corporate clients.
500+
flights of partner airlines every month.
Services
Our tenured relationships with partner airlines are a testament of their satisfaction with our services.
Market feasibility study
We offer detailed market potential assessment and report with insights on key airline parameters like traffic, seasonality, yields and market dynamics, arrival departure timings from/to a gateway in India and sustainability on planned routes.
Sales and marketing strategy
Our sales and marketing strategy covers everything our partners need to effectively reach their consumer base, from competitor analysis to various marketing initiatives and incentive schemes.
Setting up sales teams
We build, scale and manage an efficient and industry-focused sales team that helps accelerate the profits of our partners. Through continuous L&D, we ensure operations at peak efficiency.
Infrastructure set-up and maintenance
We provide the top-notch infrastructure that is best suited to our partners’ needs. We also take the responsibility of maintaining these facilities to the highest standards.
Legal and HR support
Our in-house legal team ensures that our partners need not worry about the bottlenecks. Our HR support is here to make sure that the best HR practices are implemented, and the right talent is hired for the job.
Liaising with Government and Airport authorities
We know India and its aviation industry better than any other GSA. We use our knowledge and expertise to benefit our partners by liaising on their behalf with government and civil aviation authorities.
Contact centre, reservation, and ticketing support
We provide our partners with a reliable support system in the form of call centres and ticketing support. We constantly monitor and train the staff to increase the airlines’ profitability through ancillary sales and upselling.
Assistance with taxation formalities in India
We demystify the process and help our partners manage the tax requirements in India with ease and assured confidentiality.
Reconciliation of BSP statements, refund audit and GST compliance
At IGAT, we have a team to look into the reconciliation of BSP statements and refunds. We ensure the airline is tax-compliant by sharing changes in Indian tax laws such as GST rates and implications on ticket prices
Our Partners
Testimonial
Testimonial
Jimmy Eichelgruen
Director - Sales, Africa, Middle East & Indian Sub-Continent, Delta Air Lines
Evan Kruse
Global Head of Sales, Jetstar Group
"Interglobe Air Transport have provided Jetstar consistently high quality sales and support representation in India. Their team of professionals deliver quality business and support, making Interglobe a trusted partner in one of our most important markets."
Paola Penarete
Vice President – North America, Caribbean, and Asia.
InterGlobe Air Transport has represented LATAM Airlines in India since 2013, and it has been an amazing partnership. The team has remarkable relations with the trade, the community, and the authorities, helping us build trust. We have also been able to raise awareness of our brand and the destinations we fly to in a seamless manner, resulting in interesting business opportunities. LATAM Airlines and InterGlobe are committed to ensuring that we are the best partners for travelling to/from or within South America.
